SCOTT

ScottHeadshot

Broadview Heating Team Member Since 2005

Hometown: Medina
Experience: 13 + Years HVAC Background
Certifications: EPA/ NATE / GENERATOR CERTIFIED
Specializes In: HVAC, Boilers, Generators, Installation of AC, Furnaces, Ductwork and Heat Pumps
My Family: Husband and father of a daughter Nora
Favorite Hobbies: Riding my motorcycle and ATV’s
My Promise/Goal: Putting the customer’s needs first and providing fair and honest service.

Comments by Tom

Scott is very diversified, working as a service technician as well as an installer. He is hard working and dedicated with an excellent customer service record. No matter what HVAC issue you may come up with, Scott has probably solved one similar to it before, quickly and efficiently.

Customers Comments:

Scott was very professional and I really appreciated his understanding my napping son too. He seemed to take special care leaving and entering our house quietly. I thought it was very respectful and I definitely appreciated it. Thanks! – Kate L.

I wasn’t happy being referred to another supplier but when they dropped the ball, Sam, Kevin and Scott made up for it. These quality people make your company stand out. They should be awarded for their above and beyond call of duty. – Hank O.

A POEM:
How happy I was.
There is no way to say
When Scott and Justin
Arrived in Tuesday.

They checked the AC
Inside and Out
Said “All is well.”
And I gave a big shout.

Another year gone
And I really mean,
Thanks to the guys
At the Rheem Team.

- Manny G.

scott8Scott was extremely professional and courteous. Great representative of your company. I was impressed and will refer your company when I have an opportunity. Thank you – it was a pleasure doing business with you. – Pat P.

Scott is a very professional technician. He is a fine representative of your company’s commitment to superior customer service. It is always a pleasure doing business with your company. – Karen B.

Again we wish to compliment you on your employee Scott who is a credit to your company Broadview Heating. He is well versed in his craft and always goes the extra mile for the consumer, which reflects on your company and we would not hesitate to extend a referral. Well done once again. See you in the fall. – Margaret P.

We are old and we have been having annual checkups on our heating/cooling systems for almost 50 years. This was the most thorough and courteous job we have had done. We definitely would recommend Broadview Heating!  – Rudy S.

Scott always provides excellent service! Thank you. – Carol K.

Scott is the whole package. He knows what he is doing and is honest. Scott impressed me. – Edward E.

Scott did a great job. He’s an asset to Broadview HVAC. – Randall M.

Scott was very knowledgeable. Found 3 loose wires in air handler while installing new thermostat. Had to convert the Trane wiring convention to the thermostat convention. System works great – going from mercury bottles to programmable digital was a great move. Thanks Scott!! Static cleaner now back in service!! – RKS

Scott is our favorite rep. We give him a ten. – Tom D.

Thank you so much for your quick service. It is greatly appreciated when taking care of elderly parents. – Noelle

It’s a pleasure to do business with your company. – Ruth F.

Scott was extremely cheerful and punctual. Explained things very clearly and in an easy to understand manner. Great attitude! – Charles L.

Provided excellent work and customer service! – David F.

scott7Outstanding service, professionally delivered – AS USUAL!!! Thanks to Scott for being capable, caring and confident in his ability to make the repair with no problems. As always, Broadview Heating is the best in the business! Thanks again! – Kathy B.

We appreciate the prompt response to our furnace problems this month. We were thankful to have the Rheem Team at our side. Scott went all over the unit, adjusting, diagnosing and repairing/replacing whatever required attention. Scott is an excellent teacher, who makes sure we (seniors) understand and feel comfortable with our new furnace/equipment. We are extremely grateful. – Mr. & Mrs. Virgil M.

Our unit is located in a very difficult crawl space. Scott handles this easily and is very polite and explains everything he does. – Tina S.

It is always great to have Scott over for the annual maintenance on my heating and cooling system. All my questions regarding the equipment were answered, and with some very helpful suggestions. He even told me how to remove a pesky mole digging in my yard, which I might add, has also worked out great! No more mole! – S.

Prompt, professional service-much appreciated! – Carol K.

I request Scott for all our service calls. He again demonstrated his competency and courtesy. – K.

As always, Scott was very professional and courteous, explained what he was doing. Left area clean and waws always helpful with what I might need. It’s always a pleasure having your help when things need to be done. To the whole staff, keep up your good work – always a pleasure. – Lillian H.

I requested Scott due to his way of doing business. – Jim V.

scott6Both technicians were very efficient with their time, courteous, knowledgeable and friendly. Will certainly keep you in mind if needs arise in the future. – The Houses

Scott and Curtis were great! They were conscientious, courteous and knowledgeable. I understand much better how my furnace and heat pump operate. I would not hesitate to call and request Scott and Curtis should I need service I the future. Will recommend Broadview Heating to my family and neighbors. – Jean A.

Your service techs did a great job! Thanks for the quick service! – S.

Scott and Kirk were very professional and efficiently completed the service on both the furnace and air conditioning units. Both were very respectful. Scott has been to the house several times to do service work, and he is always very professional and has a great attitude. – V.

Always a wonderful experience. I feel Scott understands my heat pump system and we discussed possibly next year re-wiring to A/C only for the heat pump. Less complicated fixing! – Marlene F.

Scott has serviced our HVAC for over 4 years, we request him because he is competent, courteous and thorough. We like continuity in our service entities – Scott delivers it. – Joseph K.

Both servicemen were polite, efficient and a pleasure to have  in our home for repairs. We will definitely use Broadview Heating and recommend them. Justin and Scott were very knowledgeable and explained everything. They completed the work efficiently. Many thanks! – Frank and Victoria Z.

scott5These two men were a pleasure to have working at my home. I was especially happy to see Scott again. I like the way he works and his attitude about the job. He and Justin made a good team. – Natalie C.

The men were on time, did a great job as usual. They are a pleasure to do business with. – Jon C.

Scott Davison is the best HVAC service technician I have ever seen. His methodology in solving a problem is second to none. His appearance and demeanor is among his pluses. He could work for me anytime! He is a big plus for Broadview Heating. His honest approach to explain a proble, work scope, system function is very rare. Good job Scott! Give him a gold star! – Dennis H.

Scott did a great job! He not only knows his job, but he was one of the nicest young guys I have met in a long time. It is a credit to your company to have guys like him working for you. – Anthony E.

Scott made a service call today to my home when I had called because my furnace was not working. He and Justin did a very nice job. Scott has been here before for a service call; he is wonderful. – Adtie P.

Scott is a fine representative of your Rheem Team. he is very professional, very pleasant and friendly personality, very courteous. He did a good job for me. Thank you! – Helen F.

We are very pleased that we chose Broadview Heating. Scott was a very nice, informative and clean! Did a nice job! Keep him – he’s very knowledgeable! We will certainly recommend your company. A job well done! – Natalie B.

Scott was very helpful in every way. Couldn’t ask for a better service person. All me and my wife can say is Scott was GREAT! – Dale R.

For the first time in years, I know that the whole house generator is in very competent hands. – Carol P.

Scott is an employee you best hang on to. I’m sure your other techs know what they’re doing, but Scott should be your poster child for being reliable and having knowledge of his job! – Kirk M.

Scott is always a fine representative of your company – helpful – an all-around good guy! – Betty H.

Very happy with this service call! Always pleasant, friendly and professional! – Lucy S.

Scott was very professional and courteous. He explained all about our furnace! – Bill G.

Scott and Justin were prompt, courteous, conscientious and professional. They seemed to do their work efficiently and without any distraction. Cleaning and inspecting my heater, humidifier and hot water tank. We were very pleased with their visit and work. – Peter L.

Excellent service as usual! Thank you! – Edward P.

Scott was friendly and professional. Thanks!! – Eileen S.

Good job as usual! – Ruth B.

Scott and Hayden acted in a very professional manner. Not only did they perform the installation tasks in a competent fashion, they were two young men that were fun and pleasant to be around. Two outstanding young men. – Eugene W.

Very efficient and courteous. Good representation of your company. – Doreen S.

Prompt, professional service as usual! – Gary S.

I want to take this opportunity to commend you for your skill, professionalism, timely service and most of all, your customer service. Every employee, whether it be the receptionist, call back service or your day and night service personnel, were all very courteous and professional. You should be proud of the way they represent your company. I used to teach customer service and I must say, your staff is a shining example. My dealing with your emergency phone service and Scott last night, the call back from Corey this morning, Andrew this afternoon and the follow-up from Corey just minutes ago made me feel special, which of course is what customer service is all about. Congratulations on assembling such a fine staff. You must be very proud. Thank you and count on me to continue to be a loyal customer. – Charles C.

Scott was very professional and very knowledgeable of our furnace. He was very prompt and courteous. I have never seen anyone so genuine and eager about the work they do. It really shows by the way he treated me and my husband. Scott really does represent your company with pride. We will be calling again when we need service. Thank you. – Mr. and Mrs. T.

We request Scott because over the past 3 years he has demonstrated Competence, Knowledge, Courtesy, and Cleanliness. We will renew our service contract in 2012 with your firm, because Scott is your firm to us. – Joe K.

The quality of the work was excellent. I think I dealt with 3 different servicemen and they all were very good. In addition to the installations that I asked for, they cleaned the furnace and changed the fan speed so that it would operate more efficiently. They corrected some problems with the original installations (not by them), undersized return, with their work. I got excellent service. – James D.

Very satisfied with entire visit. – Marty T.

Scott is a very courteous young man and did a good job on my furnace. He also cleaned my filter and cleaned up after himself. – Rick C.

Scott is always courteous, knowledgeable, and a pleasure to work with. Much appreciated in today’s world. – Carol K.

Both were very courteous. Great hand workers. Impressed my wife too! – Dale P.

All good! – Marge C.

These men were both excellent, professional, courteous, and polite. I would be glad to recommend you to others and will call for my furnace maintenance. – S. P.

Scott seems to be a very representable and professional young man. Thank you. – A. P.

Very good service as usual. – Greg S.

Scott was exceptional, neat, focused, and respectful. He explained everything he did and he even called earlier than I was expecting him. He was very thorough and we are very pleased with his work. – Vicki M.

You can be proud to have Scott work for you. He is polite and pleasant and is obviously committed to doing good work. – Charles M.

Scott and Mike were a “wonderful” team to us at the Senior Center. They represent you very well, please recognize them. They were great! – Village of Richfield Senior Center

Scott is certainly an asset to your company. He is very polite and explained exactly what had been done so I could understand. – Vivian C.

Scott arrived right one time. He told us everything that he was going to do and, he did it! Good technician! – D. B.

From being a homeowner since 1986 I have used different companies and yours is the only one I would recommend to anyone! – Mark G.

Excellent service. – James K.

Thank you! – Paul

Scott was EXCELLENT, courteous, thorough, knowledgeable, efficient, answered all my dumb questions. I would gladly recommend him and your company to anyone! – Mike J.

It is a pleasure doing business with your company! Scott is such a wonderful, polite and courteous young man. The servicing and maintenance appointments always run so smoothly that we always request to placed on his schedule. Thank you for having such a fine technician on your staff. – Karen B.

My furnace is clean, I’m ready to go. No worries for me, bring on the snow! – M. G.

I truly appreciate the prompt service regarding my air conditioning as I had an out-of-town guest staying overnight at this time. I can always depend on Broadview Heating and Cooling to help me out. Thanks so much. – Helen F.

From the call from the office, to when Scott left my house everything could not be more professionally done. Thank you. – Delores Z.

Scott arrived as scheduled, performed maintenance inside and outside. Outside work done despite constant light rain! I was impressed with his professional manner, this is a trait that is common to all the people at Broadview. – David M.

Came to service A.S.A.P even though you’re busy. Scott is a great kid, helpful, considerate, knowledgeable, and respectful. We have used you for years and will continue to do so. – Mr. & Mrs. R.

Scott explained everything he was doing/checking, step by step. He is a very pleasant young man and an asset to your company. – Marjorie C.

Scott is very nice and followed up on a request very quickly. He is an asset to your company. – Terry B.

Very friendly, courteous, and informative of services provided. – Jennifer C.

Very nice young man. – Will H.

Scott was very professional! He was also concerned about the equipment – wanted to make sure the generator was working properly and he wiped the outside so it would look clean. – St. Victor Catholic Church

Scott was very polite, professional and respectful. He explained everything he was doing and left the job site clean. As long as you have employees like Scott, I will continue to use your services. Thank you! – J. B.

Scott was absolutely professional, courteous, polite. Looked to see if my furnace was lit! I have been very pleased with his service. – Lois E.

Very professional. I appreciate the excellent service and recommend your company to others. – W. H.

Great job. Very courteous. – James

Thanks Scott for finding and fixing the problem. Great technician. – Tim P.

Scott was extremely courteous and helpful. I would highly recommend BVH to anyone! – L. S.

Thanks for taking care of our furnace problem in a prompt manner last week. So far, everything seems to be working fine and the new thermostat probably solved the problem. I appreciate you giving us the new system and it gives me confidence that when we are in Florida we will not have to worry about a heating problem. Also, Scott was very cooperative and helpful when he installed it. The online ability to check on things is terrific. Thanks again, and I will continue to recommend your firm. – Frank H.

They were great! – Nick R.

Scott did a wonderful job and was very courteous. He was very professional and left his work area cleaner than when he arrived. I was a little hesitant after the last company we used which was not a good experience… Scott quickly put my mind at ease. I am looking forward to doing business with you in the future. Thank you! – Mark L.

Scott, as always, was courteous, considerate and professional! – Mark C.

Thanks again for being a great company! – H. Y.

Scott did an excellent job. He thoroughly described anything noted and was very courteous and polite. He also was very knowledgeable and answered any questions that I had. – Lisa P.

What can I say?!! Great service just as before. We’ve had other companies but yours is noticeably different. Scott was great! It was just like having a family member fix it. We even told him we’d like to adopt him!! If I ever have to recommend a company to someone, you would definitely be it!! Thank you, thank you, thank you!! – M. M.

You have always repaired our heating and cooling system etc, etc, in an excellent manner. I would never call anyone else and recommend you whenever asked. – J. G.

Scott was courteous and friendly. I was impressed by attitude. – Chris H.

Scott was very nice and polite young man. I was very pleased with his service, I also want to mention that I asked him to turn off the water faucet for outside and he was more than happy to do it. Great guy! Thanks a lot again! – S. A.

Scott was a very good representative of your company. Very nice, professional and helpful. Explained how things worked and actually corrected 2 defects that were not part of the original work. We will definitely recommend your company to our friends and neighbors. – Ed B.

Scott does a terrific job. He is pleasant, courteous, and thorough. A great model for all service people! Thank you Scott! – Chris S.

Scott is great and professional! – BPI

I was so happy to see Scot at our front door! He is a CVCC grad and was one of the best HVAC techs we have had in our home. We will continue to call Broadview Heating to service our systems. Awesome service! Thank you! – Sue H.

Scott was extremely helpful and courteous. He took care of everything including cleaning out the unit. I would welcome his service anytime and would highly recommend him to anyone. Thanks Scott. – Will F.

Great rep for your company. Excellent in every way. – Fred P.

Was very, very neat and clean as always. – O. B.

As always professional, friendly, and knowledgeable. Always like dealing with the staff! I always highly recommend your company! – Tracey L.

The technician was very personable and explained everything he was doing and what the cost of parts were as he needed them. Scott has been here before along with other technicians and everyone from your firm has been personable, professional, and extremely helpful. We didn’t have any names to refer to now but always talk very highly of you when heating and cooling come up in conversation. Keep up the great work! – Carol K.

Good service as usual. Thank you. – Greg W.

Scott was awesome! He explained what he was doing, what he found, and provided me the info I needed to make a decision on additional repairs. Very courteous and thorough. Thank you. – Kathy A.

You were right when you say “We will impress you,” Scott is an example of A super employee. He was very efficient and very intelligent besides fun to talk with. I have told both neighbors about your company and how it would be a mistake to call anyone else. – Don Y.

We are grateful he really showed up on time. Scott was courteous and expertise were noted. – L. J.

It’s a pleasure to do business with your company! The customer service shown is superb! I’m completely satisfied with the work done on my furnace, and wouldn’t hesitate to recommend Broadview Heating to anyone. Thank you. – T. A.

I could not have had a better technician then Scott. I can’t say enough about the service he provided. He was extremely courteous and acted professionally and respectfully at all times. Has a wonderful personality and was a pleasure, and as for us, I’m certain he did a good job. – Mary R.

Not to sound redundant we enjoy having Scott service our furnace and air conditioning. He is a credit not only to his company but also to the customers you have in addition he is an example of the kind of people you have. Thank you. See you in the spring. – Mr. & Mrs. P.

Mark O. was extremely courteous and helpful. Was very patient with us in explaining our new unit. Scott, who came Sunday morning was helpful too. We appreciate the prompt service. – Nancy K.

Make certain that Scott is assigned to provide me the service on my service contract. – Bob F.

Being a businessman you know people are very quick to complain, and criticize and very slow to complement and give praise to a person who does an exceptional job. This week Scott demonstrated again what an excellent person he is. You are very fortunate to have him for he represents your image that you want your company to be known for. I hope you appreciate him and will continue to take care of him. Thank you for your great service again. – Don Y.

He put in the heat exchanger, no problem. Then he found other small things that needed fixing or replacing. He is a super technician and a really great guy. I was so pleased I even gave him a hug and a little kiss on the cheek! – Anne M.

He found my problem and ordered a secondary heat exchanger. He called when it came in and told me the cost as he promised. He really knows his stuff and is a great guy. – Anne M.

Scott always does a great job explaining what needs done and how long it will take. We have always had excellent service from Broadview Heating and will continue to call you for our heating and cooling needs. – Kathleen F.

Nice work, polite and professional! – Christine C.

Scott was extremely informative and explained what he was doing every step of the way. He made suggestions about regular maintenance and made me feel very comfortable. Fast – thorough – professional. Thanks! – Anthony D.

Fast and courteous service. Explained and showed the parts as he disassembled and what issues can occur. Went up on the roof to check a bent deflector hat on the chimney that was installed for a hot water tank. That exceeded my expectations. Great service! – Nancy M.

Just wanted to say that Scott did a great job, was very courteous and very thorough. He was kind enough to explain the function of the heat pump and some of the sounds we were hearing. Scott is a great service tech. – Jim J.

The gentlemen who worked at my home were very courteous and professional. They did their very best to make sure the job was done right. As always I would recommend your company to my friends. – Diane L.

Scott is a wonderful trouble shooter. Very thorough in all aspects, knows his profession and either fixes the problem or sure knows the alternatives after being ‘zoned’ out temps were running extremely high and low settings, he discovered a minor electrical ‘hook-up’ of 2 lines that were not installed yesterday, and so far seems to have fixed the problem. The furnace is not running full time, I would request him out again if I run into further problems! Very satisfied! – Kim L.

Scott was absolutely fantastic, he was great guy, spectacular, very knowledgeable, he made us feel comfortable, he was prompt, I could go on and on and on. Thank you! – Diane T.

Scott and T.J. are very knowledgeable and definite keepers. The office girls are always courteous and it seemed I can get Scott at a great scheduling time. I will always ask for him because I feel he knows my heating/heat pump set up. Thanks again. – Marlene F.

Scott was extremely courteous and very knowledgeable. He is an asset to your company. Thank you! – Scott S.

Cheerful, prompt, and efficient service! We appreciate the Rheem Team at Broadview Heating and Air. – R. J.

The young man who serviced my furnace has done so before and was familiar with water availability (inside my garage) so I didn’t have to advise or supervise. He was pleasant and courteous, I was comfortable with him servicing my furnace. – Phyllis K.

You can send Scott here anytime. All of your staff has been a pleasure to work with they are always so polite. Good job as always. – John H.

Scott was very efficient, friendly- my dog loved him! He did an excellent job. – Susan C.

Broadview Heating always provides good services! Thanks! – Mitzi C.

Thank you for responding so quickly. We really appreciate your attention to customer service. It is very refreshing and not often seen today! – Kathleen W.

Outstanding service as always!!!! Clean, courteous, prompt, helpful. Thank you very much. – M. B.

The service was excellent. Scott programmed my thermostat as requested. – Rosemary H.

Scott did a great job and was extremely polite! Thank you for responding so quickly. – M. B.

Scott arrived early despite the long drive and poor weather conditions. Very courteous and professional. I am very pleased with what he did to reduce the noise level of the furnace. He worked diligently to solve humidifier issues, and did not rush as he wanted to be sure all was corrected. – Diane E.

Gene’s Heating and Cooling and Medina Heating should refer their steam heat customers to you since they do not know the first thing about servicing these boilers. – Norma Jean M.

This was the third visit from your team this week. All members were thoughtful and kind I think we found our “Heating and Air Guys” we will recommend you to anyone we know who needs HVAC service. – Julie J.

Scott was polite and professional. He helped us resolve our furnace problem, and we appreciated his overall customer service. – Cathy G.

Scott was the ultimate professional. Very courteous. Excellent service. – Steve A.

Once again, you guys have provided excellent service, going above and beyond. Thank you! -Monique B.

Scott was very helpful and pleasant. I have absolutely no complaints. – Sandra P.

Thorough, informative, honest, and courteous. – Dennis C.

Both Clayton and Scott were very courteous and knowledgeable. – Dan K.

Very polite and courteous. Took his time and gave complete attention to us in answering a myriad of questions—very thorough and knowledgeable-very willing to explain workings. We were impressed! – Betty P.

Scott was sweet and thorough and fixed the problem. Thank you for letting him come back after gas company came. Everything working even better than before. – Lynne V.

Scott was very courteous and professional. He explained what happened with our furnace. He also brought to my attention our trap was glued in and could not remove while cleaning parts. Apparently, this part is not normally glued in so it can be cleaned and checking system. A knowledgeable tech and professional! – Susan N.

Scott was great! He was very professional and was able to answer any questions in terms a layman could understand. I also felt very comfortable with his knowledge and experience of the heating unit and its problem. I will definitely use your service again when needed and I would recommend you to all of my friends and family if they are ever in need! – Denise S.

I don’t know what Tom and Tim do with the staff, but if I come back in another life, I want to work for a company with your business model. From the time the tech pulls into the driveway in his sparkling clean Broadview Heating van until the time he leaves after making sure there is absolutely nothing else I need or have questions about- the service is and has always been exemplary! I even asked the tech if he wanted to park out of the driveway as it is kind of a mess, and he said no, I have new tires so I should be fine. I recall the last tech saying the same, which tells me the kind of pride that is taken with the business and their equipment. All the techs, including Scott, have been professional looking and well spoken. You even follow up after service which shows you care what your customer’s experiences are. You really live up to the Rheem Team motto- We will impress you. I was and am impressed with the quality of your service. Thank you. – Gorgon B.

Clayton and Scott were wonderful! Had quite a hectic morning, they came to the rescue! Very professional and nice. Seemed to know exactly what they were doing which was refreshing! Very satisfied with the service! Thanks! – Alexandria B.

Both were very helpful and courteous. I give them an A+! – Robert M.

Dean was very thorough, kind and explained everything he did. We discussed future options regarding a leak in my air conditioning system. We are happy be to be on the maintenance plan and appreciative of good people like Dean. – Gail H.