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Customer Reviews

Excellent
Broadview Heating and Cooling was very responsive to my request for an earlier appointment than the one I had scheduled. I really appreciated that. Art, the technician communicated clearly and took care to offer several cost-saving suggestions.
Response from the owner:Hi Christine, Thank you so much for your kind words! Our goal is to ensure our customers feel valued and informed throughout their experience with us. If there's ever anything else we can do for you, please don't hesitate to reach out.
The serviceman took the time to perform the required maintenance and explain the status of the unit and give his professional opinion.
Response from the owner:George, thank you for sharing your experience! We hope you continue to enjoy the peace of mind having a maintenance visit brings. We look forward to serving you in the future!
Great Service! Sam of Broadview Heating installed a new air conditioner. He was on time, efficient and respectful of my home. Highly recommended!
Tim was very professional and courteous.
Response from the owner:Thank you, Dan! We appreciate your support and 5-star review.
Lenny did a great job. Attentive to detail, provided recommendations, friendly, & cleaned up after himself.
Response from the owner:Stephen, thank you for your support and 5 star review. We also think Matt is great! We will pass along your kind words to him. Thank you again for sharing your experience.
Response from the owner:Hi Diana, Thank you so much for the 5-star rating! We're thrilled to know you had a positive experience with us at Broadview Heating & Air Conditioning.
Fit me in their schedule on short notice, professional, and did a great job. Will definitely use them again in the future!
Response from the owner:Hi Antonio, Thank you so much for the wonderful feedback! We're so happy to have been able to help you on short notice and deliver a job well done. We look forward to serving you again in the future! Best regards, The Broadview Heating & Air Conditioning Team
Dan was our service technician and he is very professional; polite and very thorough. He reviewed the status of our existing furnace and air conditioning unit where nearing the twenty year mark and decided to purchase a new combo through Broadview Heating & Air Conditioning which was very reasonable in cost. This company is excellent to deal with. Debra DeCapite
Response from the owner:Hi Debra, Thank you for taking the time to leave such a great review for Broadview Heating & Air Conditioning Inc. We are thrilled to hear that Art provided excellent service and was able to thoroughly investigate and resolve your air conditioning issues. We appreciate your support and look forward to serving you for many years to come. Best regards, Broadview Heating & Air Conditioning Inc.
Installed brand new water heater. Accommodated me right away, my problem occurred yesterday and they send a crew out today to fix my problem. Kudos Broadview Heating!
P.S. They also Installed our furnace and central air a couple years ago. Been happy ever since!
Response from the owner:Thank you so much, Carlo! We appreciate the great review and are delighted we could help. We value your loyalty and respect you for sharing your thoughts with us! Thank you again!
Response from the owner:Thank you for your feedback and support, Pat! We appreciate your 5-star review.
Broadview Heating & Air is the best! They installed our A/C and do check ups on all HVAC and electrical regularly. Their communication is great and the technicians we've met have been informative and not at all pushy. Definitely recommend!
Response from the owner:Hi Sam, Thank you for your 5 star review! We're so glad to hear that you're satisfied with our services and appreciate your recommendation. Our team takes pride in providing the best communication and service without any pressure. We look forward to continuing to serve your HVAC and electrical needs. Best regards, The Broadview Heating & Air Conditioning Team
Response from the owner:short short short Hi Carol, thank you for the 5-star rating! We're so happy to know you had a great experience with Broadview Heating & Air Conditioning. If you need anything in the future, don't hesitate to reach out!
Although we did not use Broadview Heating and Air Conditioning for our new installation, I can say that their customer service is phenomenal. We had a gentleman named John come out to evaluate our system and provide a quote. He was extremely knowledgeable, friendly, and all communication was fantastic. The products they offer are top-notch and I am sure their service is just as good. If we should ever need HVAC services in the future, I will be sure to call this place first.
Response from the owner:Hi, Thank you for the fantastic feedback! We're delighted to hear that John provided you with such a positive experience, and we appreciate your kind words about our customer service and products. While we're sorry we couldn't assist with your installation, we're here for any future HVAC needs you may have.
Response from the owner:Thanks a lot, Joyce! Your 5-star rating means the world to us at Broadview Heating & Air Conditioning. Reach out anytime you need us!
Kirk was very nice and professional. Very thorough and explained everything. Great asset to your company.
Response from the owner:Becky, thank you for your review. Its wonderful to hear that you experience with Kyle was 5 star! We look forward to serving you in the future.
Kirk was awesome and fixes the problem right away. Broadview Heating is incredible.
Response from the owner:Hi Tara, We're thrilled to hear that Kirk resolved your issue quickly and that you had an excellent experience with us. Thank you for your kind words and support! We're here whenever you need us.
Response from the owner:Hi Betsy, We appreciate your 5-star rating! It's wonderful to know you had a positive experience with us at Broadview Heating & Air Conditioning.
Excellent service covered all the bases for the air conditioning system
Response from the owner:Hi P M, Thank you for taking the time to leave the team at Broadview Heating & Air Conditioning a 5-star review!
Response from the owner:Hi Kendyl Trem, Thank you for the 5-star rating! We're thrilled you had a great experience with Broadview Heating & Air Conditioning.
This morning, Broadview Heating & AC came out to do my annual inspection and cleaning of my 4 ton AC unit The technician – Kirk – just left a few minutes ago. Kirk was AWESOME. Dedicated, thorough, professional. Very articulate explaining what he did and any issues that he might have encountered. He performed a VERY thorough cleaning of my unit and spent almost 2 hours-- taking off the outside unit cover and cleaning the coil, (this takes the longest ,depending on how dirty the unit is) fan blades, checking the function of all 4 thermostats, and everything else in their 30 point checklist. This is far and above what other companies do. I have been doing business with them for 25 years-- BH&AC recommended and installed the 2nd HVAC system on my house (2013), installed a zoning system (4 zones ) in 1999 , installed a HALO air purification system, have repositioned thermostats and also replaced anode rods on my water heater. Everyone is well trained, friendly, knowledgeable, and actually care about pleasing their customers. Mark, Kirk, TJ, Dale, Lynne, Whitney, Melissa, and others...These people are the BEST in the business. I trust my HVAC system to only them....
Response from the owner:This is such high praise Todd! Thank you so much for taking the time to share your experience with us. You have been a longstanding customer with us, and we appreciate your loyalty to us more than we can ever express!
Trent was great, on time and very nice. Love the service contract
Response from the owner:Christine, your 5-star review is greatly appreciated!

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